Technical Training
Manager
Technical
Training
Manager
Due to continued expansion, we are currently recruiting for an experienced Technical Training Manager to join our team
Bespoke Stairlifts is an established Yorkshire-based stairlift manufacturer who is always looking to recruit experienced industry professionals.
CLOSING DATE: NA
LOCATION
Huddersfield/UK/Nationwide
Unit 9, Fieldhouse Industrial Estate, Old Fieldhouse Lane, Huddersfield, HD2 1 FA
3 Millfield Road, Cottingley Business Park, Bingley, West Yorkshire, BD16 1PY
SALARY
A competitive salary and remuneration package is on offer.
START/FINISH TIME
Shift patterns available
Mon-Thu 06:00am-16.30pm
Tue-Friday 06:00am-16:30pm
JOB DESCRIPTION
The Technical Training Manager will drive our Technical Response, working alongside an efficient and effective team to deliver our world-class customer experience.
With responsibility for the review and management of training planning, scheduling as well as conducting courses for internal and external stakeholders incorporating onsite and virtual training.
Using effective relationship-building skills you will develop strong working relationships with internal and external stakeholders, manage the day-to-day relations with them to understand their needs and deliver the appropriate training solutions.
You will be passionate about offering an exceptional service to customers, ensuring all transactional processes are recorded and progressed in a timely manner with proactive communication vital to the role.
To register your interest please send your CV and covering letter to HR@bespokestairlifts.co.uk
RESPONSIBILITIES
- Develop the existing Technical Support offering
- Ensure regular customer interaction
- Provide effective communication with internal/external stakeholders
- Develop Client/Colleague liaison
- Manage technical information flow processes
- Lead on customer training opportunities
- Knowledge of electrical and/or mechanical engineering is desirable
REQUIREMENTS
- Effective verbal and written communication skills including the ability to listen
- Able to build strong professional relationships with colleagues and customers
- Have the ability to prioritise, multi-task, and self-manage with excellent organisational skills
- Demonstrate a professional work ethic, be driven and self-disciplined
- Knowledge of industry would be an advantage
BESPOKE ARE AN EQUAL OPPORTUNITIES EMPLOYER
BESPOKE ARE AN EQUAL
OPPORTUNITIES EMPLOYER
Email your CV and covering letter to:
Email your CV and
covering letter to:
APPLY FOR THE POSITION HERE
APPLY FOR THE POSITION HERE